As the founder of Dealer eTraining, he continue to focus on creating dealerships more profitable nationwide using ideas that have been proven in the field.
Stan is also the founder of Social Sher, a business and personalized Social Media consulting company. This company specializes in online reputation management and social media awareness.
When not working Stan has a variety of hobbies including music and playing guitar. You can see business and personal posts on this blog.
Monday, May 28, 2012
Automotive BDC Internet Retention - Guest Relations
Stan Sher of Dealer eTraining discusses how the business development and/or internet sales department needs to be viewed as the guest relations department. Guests come to stay and remain with the dealership while customers come and go. Start viewing customers as guests and the dealership will increase levels of professionalism as well as revenue.